Exchange Policy

Exchange Policy

We want you to be happy with your Luxe purchase and understand that sometimes sizing may not work as expected.

While we are unable to offer refunds, we are happy to consider an exchange when inventory and sizing availability allow.

To be eligible for an exchange, all items must be:

• Unworn
• Unwashed
• In original condition
• Returned with all original tags attached

The customer is responsible for shipping the item(s) back to us. Please include a note inside the package with:

• Customer Name
• Order Number
• Return Shipping Address
• Item and Size Being Returned
• Correct Size Requested

Once your return is received and inspected, we will confirm whether the requested replacement size is available and process the exchange accordingly.

Please note that exchanges are not guaranteed and are based on current product availability.

Special Orders, Preorders, Team Orders, and ProShop Orders are final sale and are not eligible for exchanges or refunds.

Thank you for understanding that many Luxe items are produced or stocked in limited quantities, which can affect replacement availability.